Job Jumping.

Someone gets a job and is immediately on the look out for the next best thing. Resumes are created from day one and the present employer is just added to a growing list on an employee's CV. Company loyalty is practically non-existent, and a better offer –...

When business owners think about a work force that is young, vibrant, knowledgeable and willing to grow with an expanding company, their attention immediately turns to Millennials.

So who are the Millennials? Technically, they are the generation following Generation X....

Whether you're interested in business to customer sales, business to business sales, or advanced customer service and client retention, utilizing a call center can solve a lot of your problems.

Yes, the economy seems to be improving, albeit slowly. As such, customer re...